Refund policy

At Girdhari Lal Sweet Shop, we strive for complete customer satisfaction. However, refunds will be issued under the following conditions only:

The product delivered is spoiled, stale, damaged, or not fit for consumption.
Customers must report the issue within 2 hours of delivery, along with photographic evidence of the damaged item.
Once verified, we will initiate the refund process within 7 working days to your original mode of payment.
Refunds will not be granted for complaints received after the stipulated time or for taste preferences.